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When starting ScanWorkX, I get the message "Connection with the server could not be established"

This error is generally caused by one of three issues related to setting up ScanWorkX.

1. The ScanWorkX Service is not started on the ScanWorkX Server: Make sure that the ScanWorkX service is running on the server. If this is an issue after every server re-boot, make sure the service is set to run automatically.

Services

 

 

2. The Windows Mobile device is not setup to see the ScanWorkX Service: Run the ScanWorkX Setup utility on the hand held device and ensure that the correct server Name/IP Address are entered in the "Server Address" field.

ServerAddress

 

3. This error can also be caused by ScanWorkX not being properly licensed.

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