Frequently Asked Questions About ScanWorkX

ScanWorkX is designed for Microsoft Dynamics 365 Finance & Operations and Microsoft Dynamics AX . Its warehouse applications connect mobile execution with the corresponding Dynamics transactions and warehouse processes.

ScanWorkX connects warehouse activity with Microsoft Dynamics so users can execute transactions from mobile devices while completed activity is recorded against the appropriate ERP process.

For D365, ScanWorkX supports warehouse processes including receiving, inventory movement, picking, production, counting, packing, and shipping.

ScanWorkX is built specifically around Microsoft Dynamics 365 and AX warehouse execution , rather than acting only as a standalone barcode reader.

• Dynamics-connected warehouse transactions
• Barcode-driven mobile data capture
• Configurable workflows and validation
• Role-based access and field-level controls
• Mobile interfaces designed for warehouse work
• Integrated scanning and label-printing workflows

Yes. ScanWorkX provides configurable workflows and security settings that can be aligned with an organization's warehouse processes.

Configuration can include items such as workflow steps, validation rules, roles, permissions, menus, list-of-value options, and interface themes . The exact configuration depends on the Dynamics environment and business process being implemented.

ScanWorkX publishes application availability for both D365 WMS and D365 WHS. Availability varies by application, so the ScanWorkX D365 Application List should be used to confirm whether a specific transaction is available for the warehouse method you use.

ScanWorkX puts guided warehouse transactions on mobile devices and uses barcode scanning to reduce repetitive manual entry. Workers can capture information as warehouse activity occurs instead of relying on paper or later data entry.

This can help teams improve process consistency, keep Dynamics inventory information current, and identify incorrect items, quantities, locations, lots, or serial numbers earlier in the transaction.

ScanWorkX provides applications across major warehouse processes. Published workflows include:

• Purchase order receiving
• Put-away and inventory movement
• Sales, transfer, and production picking
• Cycle counting and inventory adjustment
• Production material transactions
• Packing, staging, loading, and shipping
• Inventory and warehouse inquiries

Application availability varies by Dynamics version and warehouse method.

Yes. The published ScanWorkX application list includes production functions such as Production Pick, Production Pick List Reversal, Job Card, Route Card, Start Production, Report Finished, and Production Order Inquiry .

Exact application availability depends on the Dynamics platform and warehouse configuration.

Yes. ScanWorkX can capture the lot, batch, or serial identifiers required by the configured Dynamics transaction.

These scan-based controls help organizations maintain more traceable inventory records while checking required information before a warehouse transaction is completed.

Yes. ScanWorkX supports label printing as part of warehouse transactions, and several ScanWorkX applications include label printing or reprinting functions.

ScanWorkX also works with its companion labeling solution, Print Envoy, for more advanced label-printing requirements.

ScanWorkX's current product information describes support for a range of warehouse mobile hardware, including:

• Rugged handheld barcode scanners
• RFID readers
• Wearable scanners
• Tablets and mobile computers used in warehouse environments

Device suitability should be confirmed for the operating system, scanner configuration, wireless network, and warehouse workflow being deployed.

ScanWorkX does not require one specific proprietary scanner model. Its current product information describes use with modern mobile devices, rugged warehouse devices, tablets, and industrial barcode scanners.

An actual deployment still requires suitable mobile hardware, wireless connectivity, and the required ScanWorkX server or service infrastructure . Hardware should be validated for the specific environment before rollout.

ScanWorkX's device setup guidance covers warehouse Wi-Fi, application access, scanning, printing, and device restrictions.

For Android warehouse devices, organizations can use tools such as Microsoft Intune for centralized device management. The ScanWorkX guide also describes Honeywell Launcher as an alternative for Honeywell Android scanners when Intune is not being used.

ScanWorkX's published minimum server guidance currently lists 4 CPU cores at 2.0 GHz or higher, 16 GB RAM, and 80 GB of free disk space .

The requirements page lists Windows Server 2022 or later and supports virtualized deployments including VMware, Hyper-V, Azure VMs, and AWS EC2. Actual sizing varies based on user count, transaction volume, integrations, logs, and other environmental requirements.

ScanWorkX supports multi-site and multi-warehouse operations . Its infrastructure guidance also addresses environments with more than 100 concurrent users or devices, higher transaction volumes, virtualization, multiple servers, clustering, and load balancing.

Infrastructure should therefore be sized for the actual number of users, locations, integrations, and expected transaction volume.

ScanWorkX maintains a dedicated Microsoft D365 F&O Releases & Dates ScanWorkX Status page.

The table lists D365 versions and indicates whether a ScanWorkX upgrade is required for versions where that status has been determined. Customers planning a Dynamics update should check the current status table rather than relying on an older compatibility assumption.

Implementation depends on the customer's Dynamics environment, warehouse processes, applications required, number of users, mobile devices, network configuration, printing requirements, integrations, and security policies.

ScanWorkX provides implementation guidance, but organizations should plan deployment around their actual warehouse and IT requirements rather than assuming the same implementation scope for every environment.

ScanWorkX provides implementation guidance, training resources, and customer support . The current ScanWorkX FAQ also lists its Customer Support Center as staffed 24x7x365 with live operators available for customer calls.

According to ScanWorkX's current licensing guidance, applying an updated license does not require restarting the service .

The updated license date can be verified by applying the license in a test environment and reloading the ScanWorkX webpage.

Start by contacting ScanWorkX to discuss your Dynamics environment, warehouse method, workflows, devices, users, and operational requirements .

You can also request a virtual demonstration to review how ScanWorkX may fit the warehouse processes you want to support.